Privacy

Privacy Policy

Last updated September 20, 2026

Overview

Moto Valor respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit motovalor.com, make a purchase, or communicate with us.

Information We Collect

We collect information you provide when placing an order, creating an account, contacting us, or subscribing to communications. This may include your name, email address, phone number, shipping and billing addresses, order details, and messages you send us. Payment information is processed through our checkout and payment service providers.

We may also collect information automatically, including your IP address, browser and device details, pages viewed, and interactions with our website, through cookies and similar technologies.

How We Use Your Information

We use your information to process payments, fulfill orders, manage returns, provide customer support, and send order and service updates. We also use information to improve our website, prevent fraud, maintain security, and meet legal obligations.

Where permitted and subject to your preferences, we may use your information to send offers and product updates. You can unsubscribe from marketing emails using the link included in those messages. Unsubscribing does not stop necessary communications about your orders.

Sharing Your Information

We share information with service providers that support our business, including Shopify, payment processors, fulfillment partners, shipping carriers, and customer support providers. Depending on the services enabled on our store, information may also be shared with analytics and marketing providers.

We may disclose information when required by law, to respond to lawful requests, or to protect our customers, business, and legal rights.

Shopify and Other Services

Our store is hosted on Shopify, which provides the ecommerce platform we use to sell our products. Shopify and other providers may process personal information in connection with the services they provide. You can learn more through Shopify’s Privacy Policy.

Our website may contain links to external websites. Their privacy practices are governed by their own policies.

Cookies and Privacy Choices

We use cookies and similar technologies to operate our store, remember preferences, and understand how visitors use our website. Depending on the tools enabled, these technologies may also support personalization and advertising.

You can manage cookies through your browser settings and any privacy controls available on our website. Blocking certain cookies may affect website functionality.

Keeping Your Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining required records, resolving disputes, and meeting legal obligations.

Data Security

We take reasonable measures to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information. You may also have rights to withdraw consent or opt out of certain uses, including targeted advertising or activities defined as a sale or sharing of personal information.

To make a request, contact us using the link below or use any applicable privacy controls on our website. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.

Changes to This Policy

We may update this policy to reflect changes in our services, practices, or legal requirements. Updates will appear on this page with a revised date. We will provide additional notice where required.